Royal Jet, the Abu Dhabi-based international luxury flight services company chaired by His Excellency Sheikh Hamdan Bin Mubarak Al Nahyan, has raised the bar of service excellence in the private jet charter industry even further by winning an unprecedented fifth consecutive ‘World’s Leading Private Jet Charter’ title at the prestigious World Travel Awards for 2011.
At a glittering gala awards night held at the Katara Cultural Village in Doha, Qatar, Royal Jet’s CEO, Shane O’Hare, was on hand to personally accept the record-breaking award. Other Royal Jet officials present at the event included Fahad Wali, Vice President for Commercial and Nasser Khamis Al Dhahri, Director of Protocol, as well as other key management staff of Royal Jet. Additionally, leading the list of Royal Jet’s VIP guests at the event are His Excellency Juma Rashed Al Daheri, the UAE Ambassador to Qatar and Faisal Al Ali, Diplomatic Attache at the UAE Embassy in Qatar.
“We are very pleased to receive this award,” said His Excellency Sheikh Hamdan. “This award proves that Royal Jet is indeed a luxurious and globally-known brand and that it is the best, not only in the Middle East, but in the world. This award is a fitting and deserving gift for all the hard work and dedication provided by all our staff.”
“To receive such an award for the fifth time in a row is indeed a rare achievement!” O’Hare said after receiving the award. “The perseverance and commitment of Royal Jet and its extremely dedicated team of professionals, guided by the wisdom and full support of the members of our Board of Directors led by His Excellency Sheikh Hamdan Bin Mubarak Al Nahyan, have enabled us to deliver nothing but the best and most luxurious global private jet charter service to be able to accomplish this feat.
“These recognitions and awards truly inspire us to be unrelenting in our capacity and capability to continue to set the benchmark in this industry – all for the benefit of the market and our customers. And as our way of expressing our sincerest gratitude to our peers and colleagues in this industry, as well as to our customers, for continuing to acknowledge what great and excellent product and service truly means, we assure you that we shall be unwavering in our efforts to even further uplift the standards of service excellence in the private jet charter service sector in the coming years,” O’Hare added.
Royal Jet’s full commitment to delivering only the best-in-class service has its wide-range of product offering all serving to complement its core business of providing unparalleled luxury private jet charter. Such business model has made the Royal Jet brand a cut above the rest and always a step ahead within the industry. Additionally, its far-reaching business re-alignment programme completed earlier this year provided improved operational efficiencies across every area of its business.
Royal Jet’s unwavering commitment to service excellence has resulted in an increase in flight hours by 30 per cent from last year. Such performance drove Royal Jet’s revenues up by 32 per cent – its highest level ever. More significantly, based on current market forecasts, this growth trajectory will be maintained well into 2012.
“This award is such a welcome start for the year 2012 as it expresses which brand the industry and the market truly trusts and considers the best,” O’Hare concluded. “We shall definitely strive even harder as we look forward on maintaining our excellent market reputation and hopefully receive our sixth award at the end of this year.”
About Royal Jet:
Royal Jet, the international luxury flight services company, is jointly owned by Abu Dhabi Aviation, a publicly listed company on the Abu Dhabi stock Exchange and the ‘Presidential Flight Authority’ the royal flight service. Headquartered in Abu Dhabi, Royal Jet is chaired by His Excellency Sheikh Hamdan Bin Mubarak Al Nahyan, who also serves as Minister in the UAE Federal Cabinet.
Royal Jet’s business expansion plans have been created to find the best solutions to address the ever-growing and changing demand in the aviation industry. Its fast-growing fleet of jets includes six Boeing Business Jets, which makes Royal Jet the world’s largest single BBJ operator; two mid-range Gulfstream 300s; a long-range Gulfstream IVSP; and a Lear Jet 60.
Flexibility, responsiveness, discretion and customisation symbolize Royal Jet’s promise of delivering and excelling, the demands of today’s sophisticated business aviation traveller. In-flight catering ensures every individual taste is catered to with tailor-made menus and an attentive, yet unobtrusive on-board service.
The Royal Jet brand of service excellence, which has become the benchmark in the industry, has been recognised by several award-giving bodies such as the World Travel Awards as the ‘Leading Private Jet Charter’ service for five consecutive years; by the Gulf Connoisseur Awards as the ‘Best Private Jet Experience’ for 2011; four times as the ‘Middle East’s Leading Private Jet Charter’ operator at the Middle East regional edition of the World Travel Awards; ‘Business Aviation Operator of the Year’ at the 4th Annual Aviation Business Awards; and in addition, Royal Jet’s Fixed Base Operations facility (FBO) in Abu Dhabi was voted ‘Best in the Middle East’ by Aviation International News.
Royal Jet is a founder member of the Middle East Business Aviation Association (MEBAA), promoting the interests of the regional business aviation industry, and a member of the NBAA, MedLink (a service of MedAir Inc.) and the Flight Safety Foundation.
